<!--
  This file is a part of the open-eBackup project.
  This Source Code Form is subject to the terms of the Mozilla Public License, v. 2.0.
  If a copy of the MPL was not distributed with this file, You can obtain one at
  http://mozilla.org/MPL/2.0/.
  
  Copyright (c) [2024] Huawei Technologies Co.,Ltd.
  
  THIS SOFTWARE IS PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OF ANY KIND,
  EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO NON-INFRINGEMENT,
  MERCHANTABILITY OR FIT FOR A PARTICULAR PURPOSE.
  -->


<!DOCTYPE html
  PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html lang="en-us" xml:lang="en-us">
<head>
      <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
   
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="DC.Type" content="topic">
<meta name="DC.Title" content="Restoration of a Cluster Copy to a New Cluster Fails Because the Node that Delivers the Restoration Command Fails to Parse the Result.">
<meta name="product" content="">
<meta name="DC.Relation" scheme="URI" content="en-us_topic_0000002164597706.html">
<meta name="prodname" content="">
<meta name="version" content="">
<meta name="brand" content="">
<meta name="DC.Publisher" content="20250306">
<meta name="prodname" content="csbs">
<meta name="documenttype" content="usermanual">
<meta name="DC.Format" content="XHTML">
<meta name="DC.Identifier" content="EN-US_TOPIC_0000002199998361">
<meta name="DC.Language" content="en-us">
<link rel="stylesheet" type="text/css" href="public_sys-resources/commonltr.css">
<title>Restoration of a Cluster Copy to a New Cluster Fails Because the Node that Delivers the Restoration Command Fails to Parse the Result.</title>
</head>
<body style="clear:both; padding-left:10px; padding-top:5px; padding-right:5px; padding-bottom:5px"><a name="EN-US_TOPIC_0000002199998361"></a><a name="EN-US_TOPIC_0000002199998361"></a>

<h1 class="topictitle1">Restoration of a Cluster Copy to a New Cluster Fails Because the Node that Delivers the Restoration Command Fails to Parse the Result.</h1>
<div><div class="section"><h4 class="sectiontitle">Fault Symptom</h4><p>A cluster copy fails to be restored to a new cluster.</p>
</div>
<div class="section"><h4 class="sectiontitle">Possible Cause</h4><p>All GaussDB (DWS) node data has been successfully restored and the result has been returned to the node that delivers the restoration command. However, the node that delivers the restoration command fails to parse the result. As a result, the restoration job fails.</p>
</div>
<div class="section"><h4 class="sectiontitle">Suggestion</h4><ol><li><span>Log in to the GaussDB (DWS) node that delivers the restoration command.</span></li><li><span>Run the following commands in sequence to switch to the cluster user and load environment variables:</span><p><pre class="screen">su - <em>Cluster username</em></pre>
<pre class="screen">source <em>Environment variable file path</em></pre>
</p></li><li><span>Run the <strong>cd $GAUSSLOG/ roach/controller/</strong> command to go to the log file directory and check whether the log file whose name starts with <span class="uicontrol"><b>roach_controller</b></span> contains the following error information:</span><p><p>Error: The return code for failed subprocess on xxx.xxx.xxx.xxx is 1</p>
<p>Example:</p>
<p><span><img src="en-us_image_0000002199964069.png"></span></p>
<ul><li>If error information is displayed, perform the restoration job again.</li><li>If no error information is displayed, collect logs and contact technical support for assistance.</li></ul>
</p></li></ol>
</div>
</div>
<div>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="en-us_topic_0000002164597706.html">FAQs</a></div>
</div>
</div>

<div class="hrcopyright"><hr size="2"></div><div class="hwcopyright">Copyright &copy; Huawei Technologies Co., Ltd.</div></body>
</html>